Need help?
Frequently Asked Questions
Shipping & Tracking
We’re currently experiencing a high volume of orders, which means delivery times might be a little longer than usual. Don’t worry, we’re doing everything we can to get your order to you as quickly as possible!
Here’s what you can expect:
- All orders are shipped within 24-48 business hours.
- Delivery takes approximately 5-9 business days, depending on your location.
Thanks so much for your patience and understanding – we’ve got you covered!
Yes, we do ship to the UK, as well as several other European countries. If your country isn’t available during checkout, feel free to reach out to us at info@sisgains.com, and we’ll see if we can arrange special delivery for you.
Yes! Once your order is processed, you’ll receive a tracking number to track the status of your shipment.
Returns & Exchanges
We offer a 14-day return policy. If you’re not completely happy with your purchase, you can return the item within 14 days, as long as it’s in its original condition, unworn, and with tags attached. For more details, check out our Return Policy.
To initiate a return, email us at info@sisgains.com with your order number, reason for return, and any relevant product photos (if the item is damaged). Once your return is approved, we’ll send you all the instructions you need to return your item.
Refunds are processed within 10 business days after we receive and inspect the returned product. Please allow additional processing time depending on your bank or payment provider.
Product & Store Information
Our product sizes are clearly listed on each product page. Please refer to the size guide to find the perfect fit. If you have any questions about sizing, feel free to contact us.
We believe in delivering high-quality gymwear at prices that make sense. By working directly with our suppliers and cutting out unnecessary costs, we’re able to pass those savings on to you while still offering premium quality and performance.
We accept all sort of credit/debit cards (Visa, Mastercard and more)